Consumer protection
The EBA identifies and addresses harm that arises for EU consumers as a result of their interactions with financial institutions. It does so for all retail banking products in the EBA’s scope of action, which are mortgage credit, consumer credit, payment accounts, payment services, electronic money, and deposits, including structured deposits.
Technical Standards, Guidelines & Recommendations
Technical standards
There is no content available.
Guidelines
Guidelines for cross-selling practices
MiFID II mandated European Securities and Markets Authority (ESMA), in cooperation with the European Banking Authority (EBA) and European Insurance and Occupational Pensions Authority (EIOPA), to develop Guidelines for the assessment and the supervision of cross-selling practices. In order to take into account the cross-sectoral implications of this mandate, the three European Supervisory Authorities (ESAs) published the draft Guidelines under the auspices of the Joint Committee, and did so by widening the scope such that they consistently cover cross-selling practices in all three sectors.
Opinions, Reports and other Publications
Opinions
EBA Opinion on Good Practices for Responsible Mortgage Lending.pdf
EBA/Op/2013/02 Opinion on Good Practices for Responsible Mortgage Lending
EBA-BS-2013-010--Opinion-of-the-EBA-on-Good-Practices-for-ETF-Risk-Management_1.pdf
Opinion of the European Banking Authority - Opinion on Good Practices for ETF Risk Management (EBA/Op/2013/01)
2012-02-20-Letter-Barbara-Clay,-ICANN_1.PDF
Opinion of the European Banking Authority - Cover letter to the ICANN on the planned Top Level Domain Names .bank and .fin (20 February 2012)
EBA-BS-2011-197--EBA-Comments-on-Top-Level-Domain-Names--bank-and--fin-.pdf
Opinion of the European Banking Authority - Comments to the ICANN (Internet Corporation for Assigned Names and Numbers) on the planned Top Level Domain Names '.bank' and '.fin' (EBA BS 2011 197)
Decisions
There is no matching document.
Reports
EBA Financial Education Report 2019-2020.pdf
Financial Education Report 2019/20 - Financial Education
EBA report on the review of the RTS on PII for mortgage credit intermediaries.pdf
EBA report on the review of the RTS on PII for mortgage credit intermediaries
Final Report on cross-border supervision of retail financial services.pdf
Joint Committee Report on cross-border supervision of financial services
EBA thematic report on the impact of FinTech on PIs' and EMIs' business models.pdf
EBA thematic report on the impact of FinTech on PIs’ and EMI’s business models
EBA Report on the application of the guidelines on POG arrangements (1).pdf
EBA Report on the application of the guidelines on POG arrangements
Consumer Trends Report 2018-19.pdf
Consumer Trends Report 2018-19
EBA Report on structured deposits.pdf
Report on cost and past performance of structured deposits
Report on the impact of Fintech on incumbent credit institutions' business models.pdf
Report on the impact of Fintech on incumbent credit institutions' business models
Report on prudential risks and opportunities arising for institutions from FinTech
Report on prudential risks and opportunities arising for institutions from FinTech
EBA Financial Education Report.pdf
EBA Financial Education Report
Other publications
There is no matching document.