Guidelines on the use of remote customer onboarding solutions

  • Status: Final and translated into the EU official languages

The Guidelines on the use of remote customer onboarding solutions set out a common understanding by competent authorities of the steps financial sector operators should take to ensure safe and effective remote customer onboarding practices in line with applicable anti-money laundering and countering the financing of terrorism (AML/CFT) legislation and the EU’s data protection framework.

Summary of document history

Previous versions Current version Ongoing versions

Consultation on draft Guidelines on the use of remote customer onboarding solutions

  • Status: Closed
  • Deadline: 10 MARCH 2022
Documents
Consultation paper on draft Guidelines on the use of remote customer onboarding solutions

(521.44 KB - PDF) Last update 16 December 2021

BSG response to EBA Consultation Paper on Guidelines on Remote Customer Onboarding under Article 13(1) of Directive (EU) 2015/849 (EBA/CP/2021/40).

(224.75 KB - PDF) Last update 11 March 2022

Responses

The form is now closed.

Public hearings

Public hearing on draft Guidelines on the use of remote customer onboarding solutions

Presentation

(718.1 KB - PDF) Last update 25 February 2022

Press contacts

Franca Rosa Congiu