Regulatory Technical Standards on complaints handling procedures for issuers of ARTs

  • Status: Under development

The Regulatory Technical Standards (RTS) on complaints handling procedures for issuers of asset-referenced tokens (ARTs) under the Markets in Crypto-Assets Regulation (MiCAR) further specify the requirements, templates and procedures for handling complaints received from holders of ARTs and other interested parties, (including consumer associations that represent those holders). 

Links

Summary of document history

Previous versions Current version Ongoing versions

Consultation on draft RTS on the requirements, templates and procedures for handling complaints under MiCAR

  • Status: Closed
  • Deadline: 12 OCTOBER 2023
Documents
Consultation paper on draft RTS on the requirements, templates and procedures for handling complaints under MiCAR

(536.51 KB - PDF) Last update 21 September 2023

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BSG response to Consultation on draft RTS on the requirements, templates and procedures for handling complaints under MiCAR

(139.35 KB - PDF) Last update 17 October 2023

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Responses

The form is now closed.

Received responses to the EBA

Public hearings

Public hearing on MiCAR – Draft RTS on complaints handling procedures

Presentation

(625.1 KB - PDF) Last update 22 September 2023

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Press contacts

Franca Rosa Congiu