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Report on the fact finding exercise on creditworthiness assessment practices of non-bank lenders
Report on structured deposits
Report of the JC SC CPFI workshop on behavioural insights
Report on virtual IBANs
Report on mystery shopping excercise.pdf
Report on mystery shopping excercise
Consumer Trends Report 2022-2023.pdf
Consumer trends report 2022/2023
Retail risk indicators.pdf
Retail Risk Indicators March 2023 (PDF)
Thematic report on financial education.pdf
Thematic Report on national financial education initiatives on digitalization
Report on the thematic review on fees and charges.pdf
Thematic review on the transparency and level of fees and charges for retail banking products
EBA's response to the EC Call for advice on the review of MCD.pdf
Response to the Call for Advice on the review of MCD
EBA Report on the Application of the Guidelines on the Remuneration of Sales Staff.pdf
Report on the application of the Guidelines on the remuneration of sales staff
EBA Report on the mystery shopping activities of National Competent Authorities.pdf
Report on the mystery shopping activities of National Competent Authorities
JC 2021 24 Report on complaints-handling.pdf
Joint Committee Report on the application of Guidelines on complaints-handling
EBA Consumer trend report.pdf
Consumer trends report 2020/2021
Second EBA report on the application of the POG guidelines arrangements.pdf
Second EBA Report on the application of the guidelines on product oversight and governance (POG) arrangements
EBA Financial Education Report 2019-2020.pdf
Financial Education Report 2019/20 - Financial Education
EBA report on the review of the RTS on PII for mortgage credit intermediaries.pdf
EBA report on the review of the RTS on PII for mortgage credit intermediaries
Final Report on cross-border supervision of retail financial services.pdf
Joint Committee Report on cross-border supervision of financial services
EBA thematic report on the impact of FinTech on PIs' and EMIs' business models.pdf
EBA thematic report on the impact of FinTech on PIs’ and EMI’s business models