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ISRB

Article 19

Use of agents, branches or entities to which activities are outsourced
ISRB

Article 77

Requests for refunds for payment transactions initiated by or through a payee
ISRB

Article 42

Derogation from information requirements for low-value payment instruments and electronic money
ISRB

Article 73

Payment service provider’s liability for unauthorised payment transactions
ISRB

Article 69

Obligations of the payment service user in relation to payment instruments and personalised security credentials
ISRB

Article 75

Payment transactions where the transaction amount is not known in advance
ISRB

CHAPTER 6

ADR procedures for the settlement of disputes
ISRB

Article 71

Notification and rectification of unauthorised or incorrectly executed payment transactions
ISRB

Article 84

Absence of payee’s payment account with the payment service provider
ISRB

Article 48

Information for the payer after receipt of the payment order