Publications

EBA consumer factsheet providing practical guidance on safely contracting online or mobile banking services – covering financial needs assessment, contract terms, cost comparison, data protection, fraud prevention, and dispute resolution options in the EU.

European Banking Authority consumer factsheet providing practical guidance on safely using online and mobile banking services – covers selecting providers, understanding costs, protecting personal data, and resolving disputes through EU channels like FIN-NET.

European Banking Authority factsheet providing key advice for consumers on safely choosing and using online or mobile banking services, covering needs assessment, contract terms, cost comparison, data protection, and dispute resolution options in the EU.

EBA consumer factsheet outlining key steps for choosing banking services, understanding contract terms, protecting personal data, and resolving disputes with providers across the EU.

European Banking Authority factsheet providing practical guidance for consumers on safely choosing and using online or mobile banking services, covering financial needs assessment, contract terms, security measures, fees, and complaint procedures under EU regulations.

EBA factsheet providing consumers with key advice on safely choosing and using online or mobile banking services, covering financial needs assessment, contract terms, data protection, fraud prevention, and dispute resolution in the EU.

EBA consumer factsheet providing practical guidance on safely using online and mobile banking services in Hungary – covers comparing offers, understanding contract terms, managing costs, protecting personal data, and resolving disputes through official channels.

European Banking Authority factsheet guiding consumers on choosing banking services, understanding contracts, managing costs, protecting personal data, and resolving disputes with providers in the EU.

EBA consumer factsheet outlining key steps for choosing banking services, understanding contract terms, managing costs, protecting personal data, and resolving disputes with providers in the EU.

EBA factsheet providing practical guidance for consumers on safely choosing and using online or mobile banking services, covering financial needs assessment, contract terms, cost transparency, data protection, and dispute resolution mechanisms in the EU.

EBA consumer factsheet providing guidance on choosing secure online and mobile banking services – covers assessing financial needs, comparing offers, understanding contract terms, data protection, fraud prevention, and dispute resolution options in the EU.

European Banking Authority factsheet providing consumer guidance on safely choosing and using electronic and mobile banking services, covering financial needs assessment, contract terms, data security, and dispute resolution options in the EU.

Fiche pratique de l'EBA pour les consommateurs – conseils pour choisir et utiliser en sécurité des services bancaires en ligne ou mobiles, couvrant droits, coûts, protection des données et recours en cas de litige dans l'UE.

European Banking Authority consumer factsheet – guides Latvian users on safely choosing online and mobile banking services, comparing offers, understanding contract terms, protecting personal data, and resolving disputes via EU platforms like SIT and FIN-NET.

European Banking Authority consumer factsheet outlining steps to choose and use online or mobile banking services safely – covers financial needs assessment, contract terms, cost comparison, data protection, fraud prevention, and dispute resolution options under EU frameworks like ODR and FIN-NET.