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Q&As refer to the provisions in force on the day of their publication. The EBA does not systematically review published Q&As following the amendment of legislative acts. Users of the Q&A tool should therefore check the date of publication of the Q&A and whether the provisions referred to in the answer remain the same.

Please note that the Q&As related to the supervisory benchmarking exercises have been moved to the dedicated handbook page. You can submit Q&As on this topic here.

List of Q&A's

C 08.01 - validation rule v5739_h (applicable as of v2.7)

According to validation rule v5739_h, the value in row 010 (“Total exposures”) should be >= the value in row 015 (“Exposures subject to SME-supporting factor”). We think this rule is only relevant for columns which report amounts and not for columns which report averages, such as column 250 (exposure-weighted average maturity value). Can this validation rule be corrected and not be applied to column 250 anymore?

  • Legal act: Regulation (EU) No 575/2013 (CRR)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) No 680/2014 - ITS on supervisory reporting of institutions (repealed)

Reporting of memorandum items behavioural outflow/inflow in the ALMM maturity ladder (C 66.01)

The instructions on memorandum items behavioural outflow/inflow state to redistribute the amounts in items 1.3 (deposits) and 2.2 (loans). Does this mean that the total amount of notional and interest cash flows according to contractual agreements are redistributed across the time buckets? In other words, is it expected that the total amount in column 020 till 220 of row 17 (and 18) equal the total amount in column 020 till 220 of row 1.3 (and 2.2)? 

  • Legal act: Regulation (EU) No 575/2013 (CRR)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) No 680/2014 - ITS on supervisory reporting of institutions (repealed)

IFRS 9, validation rule v1386_m

Validation v1386_m for IFRS 9 (taxonomy 2.7) seems to be incorrect. {F 43.00, r070, c050} + {F 43.00, r070, c055} = xsum({F 20.05.b, c030, (r010-030, sNNN)}) Template 43 shall include reconciliation between the carrying amount of the item ‘Provisions’ at the beginning and end of the period by the nature of the movements, except provisions measured under IFRS 9 that shall instead be reported in template 12. In template 20.5, ‘Provisions for commitments and guarantees given’ shall include provisions measured under IAS 37, the credit losses of financial guarantees treated as insurance contracts under IFRS 4, and the provisions on loan commitments and financial guarantees under the impairment requirements of IFRS 9 and provisions for commitments and guarantees under national GAAP based on BAD in accordance with paragraphs 11 of this Part. Therefore template 20.5 can have a higher amount as template 43 and the validation rule can't be fulfilled.

  • Legal act: Regulation (EU) No 575/2013 (CRR)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) No 680/2014 - ITS on supervisory reporting of institutions (repealed)

Validation Rules v5014_m and v5015_m for FinRep nGAAP (v2.6)

The definition of EBA Validation rules v5014_m and v5015_m does not work for FinRep nGAAP because template F 04.06 is missing in the formulas. 

  • Legal act: Regulation (EU) No 575/2013 (CRR)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) No 680/2014 - ITS on supervisory reporting of institutions (repealed)

Application of SCA when a PSU accesses payment transactions data older than on the last 90 days, without having access to sensitive payment data and for a period of 90 days after the last access using SCA

Could Payment Service Providers (PSPs) be allowed to choose between applying SCA(Strong Customer Authentication) or not when a PSU (Payment Service User) accesses payment transactions data older than on the last 90 days without having access to sensitive payment data and for a period of 90 days after its last access using SCA?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Persistent authentication for wearable devices

Is persistent authentication for wearable devices compliant with the RTS?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Criteria for the application of the transaction risk analysis (TRA) exemption – Application of the TRA exemption at the level of individual brand, product or scheme

May a PSP calculate its fraud rate at the level of individual brand, product or scheme?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Responsibility of national authority with regards to audit reports

Should all audit reports required under Article 3 of the RTS on strong customer authentication and secure communication be monitored by the competent national authorities?And, what are the consequences if the audit report addressing the audit (referred to in Article 3, paragraph 1 of the RTS) shows significant findings?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

On the access to trusted beneficiaries lists (RTS Art 13) by TPPs in write mode

Do the TPPs have the right to access trusted beneficiaries lists in write mode?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Accessing payment account online in web browser shall exceed not 5 minutes without acitvity

Is it necessary to stop the complete web session or would it be enough to deactivate the relevant items of PSD2 and to reduce the display to the available balance so trading functionality in the same session can stay available?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

EMV cards and EMV terminals supporting online authentication

Is there a need for Europay, MasterCard, Visa (EMV) cards and EMV terminals supporting online authentication in compliance with the RTS to support also offline authentication?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Criteria for the application of the transaction risk analysis (TRA) exemption – Application of the TRA exemption by authorized PSPs other than the issuer and the acquirer

May an authorized PSP other than the issuer and acquirer apply the TRA exemption on the basis of its own fraud rate and risk analysis?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Review of the security measures: Audit report

Should the Audit for the implementation of the security measures be incorporated into an existing ISAE3402 report or COS3000 report or should a separate report be used?If a separate report should be used: Are there any templates available for reporting?Also, how detailed should the report be? Finally, should both design and operating effectiveness be tested of the requirements stated in the RTS articles?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Review of Security Measures - Auditors expertise

Are internal auditors able to perform the audits as mentioned in paragraphs 1 and 2 of the RTS on strong customer authentication and secure communication?Is there a difference in the answer of this question between the audit as referred to in paragraph 1 and 2 of Article 3 of this RTS?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Small bank: bail-in or liquidation

Should the resolution authority assess the possibility of bail-in even for a small non-systemically important institution without critical function before making a decision about liquidation?Please specify whether in the scope of Article 31(2)(e) "client funds and client assets" should be included also moneys of bank's depositor (creditor) exceeding the covered deposit?

  • Legal act: Directive 2014/59/EU (BRRD)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Not applicable

Obligatory nature of the SCA and exemption based on transaction risk analysis

Does the exemption to the strong customer authentication (SCA) apply to any connection the payment service user (PSU) makes to his/her payment account(s), or only to the connections made through the use of third party processors (TPPs, such as AISPs or PISPs) via the interfaces (dedicated or not) set up by the bank with the TPPs, when a transaction risk analysis is performed and results on a low level of risk? That is, the connections made via the traditional online banking or the mobile application that the financial institution (the bank) provides to the final user are also eligible to a transaction risk analysis and, if a low level or risk is identified, apply exemption to the SCA? Or do the PSD2, and specifically the RTS on SCA and secure communication not apply to the traditional connections performed by the PSUs to their payment accounts via online banking or mobile application provided by the bank (ASPSP), and do they not mandate to apply transaction monitoring in such cases?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Article 473a(2) – Consideration of accounting provisions for FVOCI debt instruments

Should the ECL on debt instruments classified at fair value through OCI under IFRS9 be included within the calculation of the amount to be added back to CET1 as set in Article 473a.2 ( “static approach”)?

  • Legal act: Regulation (EU) No 575/2013 (CRR)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Not applicable

Does transaction monitoring need to be real time?

Article 2(1) of the RTS stipulates that "payment service providers shall have transaction monitoring mechanisms in place that enable them to detect unauthorised or fraudulent payment transactions…" and Article 2(2) explains the minimum requirements.However, Article 2 does not specify timing aspects of the transaction monitoring.Is it correct to conclude that the transaction monitoring described in Article 2 does not need to be real time?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Qualification of SMS OTP as an authentication factor

Please clarify whether a One-Time Password (OTP) sent via SMS to a mobile phone qualifies as an ownership factor (“something only the user possesses”), and shall be subject to Article 7 of the RTS on strong customer authentication and secure communication.

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication

Display of incorrect authentication factors in case of failed authentication attempts

For remote card transactions, may the user be informed of the incorrect authentication factor in case of a failed authentication attempt provided this does not increase the risk of fraud (e.g. for in-app transactions)?

  • Legal act: Directive 2015/2366/EU (PSD2)
  • COM Delegated or Implementing Acts/RTS/ITS/GLs: Regulation (EU) 2018/389 - RTS on strong customer authentication and secure communication