EBA consults on technical standards on fee terminology and disclosure documents under the Payment Accounts Directive

22 September 2016

The European Banking Authority (EBA) published today a consultation paper on draft technical standards setting out the standardised terminology for services linked to a payment account, the standardised format and common symbol of both the fee information document (FID) and the statement of fees (SoF). These technical standards are aimed at enhancing the comparability of fees through standardised terminology and disclosure documents across the European Union. This will allow consumers to compare offers from different payment services providers and to make informed decisions on the payment account that best suits their needs.
The consultation will run until 22 December 2016. 
These draft technical standards propose to standardise eight terms for services that are to be used by payment service providers (PSPs), as well as consumer-friendly definitions of these terms in all EU official languages. The EBA identified the terminology based on the national provisional lists that Member States have developed in line with the EBA Guidelines on standardised fee terminology published on 18 March 2015. 
PSPs shall use the proposed standardised terminology in two disclosure documents: the pre-contractual FID and the post-contractual SoF. To ensure PSPs provide this information to consumers in a clear, easy-to-understand, and standardised format across the Union, the draft standards also propose standardised templates and symbols for each of the documents, including instructions for the PSPs on how to fill in these templates.
Prior to issuing this consultation paper, the EBA carried out consumer testing of the templates and symbols in eight Member States of the European Union, the results of which were fed into the  policy work.

Consultation process

Responses to this consultation can be sent to the EBA by clicking on the "send your comments" button on the website.
All contributions received will be published following the close of the consultation, unless requested otherwise. Please note that the deadline for the submission of comments is 22 December 2016 and that no attachments can be submitted.
A public hearing will take place at the EBA premises on 21 November 2016 from 13.30 to 16.30 UK time. 

Legal basis and background

Directive 2014/92/EU ("Payment Accounts Directive") seeks to standardise the most relevant terminology for payment accounts across the EU and provides for the creation of templates to be used by PSPs for presenting certain fee information to consumers.  
These draft technical standards have been drafted in  accordance with Articles 3(4), 4(6) and 5(4) of the Payment Accounts Directive, which mandate the EBA to develop draft regulatory technical standards (RTS) setting out the Union standardised terminology for those services that are common to at least a majority of Member States (Article 3(4)); draft implementing technical standards (ITS) regarding a standardised presentation format of the FID and its common symbol (Article 4(6)), and draft ITS regarding a standardised presentation format of SoF and its common symbol (Article 5(4)). 


Press contacts

Franca Rosa Congiu

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